Introduction

We provide this Privacy Policy to inform you about our privacy practices applicable to Searchbug located at www.searchbug.com. Searchbug is based in the United States and the data available on the website is limited to the United States only.

Part I. Information Collection

Categories of Data We Collect and How it is Used

Searchbug Data: this is data we make available on our website for a number of purposes, including fraud prevention, family safety, spam call detection and contacting people outside your inner circle. This data, most of which originates from public sources, namely government agencies, is sourced from credit and telecommunications providers.
This is the data that is resold.

• Name
• Address
• Property Records
• Age/Birthdate/Date of death
• Criminal and arrest records
• Relatives/associates linked by address or name
• Liens and judgements
• Evictions
• Bankruptcies
• Foreclosures
• Phone numbers
• Email Addresses

Secondary Data: this is data collected from users of our website to improve the site experience. We do NOT sell this information. We share it only with providers of analytics and fraud prevention services, which are contractually prevented from selling, sharing or using the data for any purpose other than improving our website experience.

• IP Address
• Cookies
• Browser Version and Type

Customer Data: this is data provided by users purchasing products on our site. We do NOT sell this information. We share it only with payment processing and fraud prevention providers, which are contractually prevented from selling, sharing or using the data for any purpose other than fulfilling purchases and securing data.

• Name
• Email address
• Street Address
• Credit Card information

Searchbug collects different types information through different means. Here are the details.

Personally Identifiable Information (data that can be used to identify or locate you).

• When you order our services or create an account, we will collect the data that is necessary to complete your purchase and prevent credit card fraud. The data includes your name, address, email address, telephone number, and a credit card number.
• When you fill out our customer service (comments, feedback or contact) form on searchbug.com, we will collect your name, email address and other information you may choose to provide (e.g. your phone number, order details) in order to help us answer your question or facilitate your request.

Non-Personally Identifiable Information (data that cannot by itself be used to identify or locate you).

• During the normal usage of Searchbug, we will collect in Searchbug logs typical general usage information that may include time of your visit, your IP address, browser type, operating system, pages viewed, queries submitted, the referring URL, and other similar technical details.
• We use Web cookies on Searchbug. A cookie is a small text file that our Web server places on your computer and can read it later. For example, we save City and State you enter into a search form when searching for a person. We also use cookies for authentication and session tracking and therefore cookies support is required to open and maintain an account on Searchbug. For more information about cookies please click here
• When you have an account with Searchbug, we also collect history of your purchased searches and billing to make this data available to you in the reports and usage statistics.
• Searchbug, Inc. is a California-based business and is subject to CalOPPA requirements to post the Do Not Track (DNT) disclosure. Searchbug does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to DNT signals.
• If you are a resident of California, you have additional data rights under the California Privacy Protection Act (CCPA). You can review your rights and how to exercise them here.

Part II. Information Usage

Searchbug has a very restricted and limited use of the collected information. Generally, we use information gathered from you to complete your orders, prevent fraud, provide you with a better user experience, and to improve our services and Searchbug.

We use your e-mail address only for the purposes of communicating with you on the subject of your original request.

We use Searchbug logs to generate aggregated usage statistics regarding and for audit purposes only.

• We DO NOT use information collected from registration for any research or advertising purposes.
• We DO NOT create visitor profiles based on browsing history or searched information.
• We DO NOT disclose searches you perform to the subject persons.
• We DO NOT sell or share your data.
• We ONLY use your email address to communicate with you in accordance to the CAN-SPAM ACT

We also use information you provide as required and/or permitted by law, including: to establish, assert, or defend our rights and/or the rights of third parties. We reserve the right to trace our logs upon request from the Police or Court in connection with abuse or criminal investigation.

We reserve the right to ammend, update or change our privacy policy. If our policy on information collection or uses changes, you will be notified by a message on the Searchbug homepage upon login. Your continued use of Searchbug is your acknowledement and approval of any ammendments or changes.

Part III. Problem Resolution

If problems arise or to block the display of their personal listings, users may contact customer service.

Searchbug offers login option with Facebook, Google or LinkedIn account. Only your name and email are shared by those platforms with us. We do not have access to any other information on your social networks. If you want to delete your social network login or remove your Searchbug account, please submit your request here and select Reason: "Opt-Out Request".