Introduction
If you are a California resident, California Civil Code Section 1798.83 permits you to request certain
information regarding Searchbug use and sale of certain information related to you.
This portion of our Privacy Notice advises California residents of these rights and how to make requests to Searchbug under these rights.
Right to Deletion of Personal Data
California residents have the right to request the deletion of personal data as prescribed in Section 1798.105(a) of the CCPA. Exceptions to this right of deletion include, among others:
- Public information that is made available by government agencies, including property records and criminal records
- Information that is used by Searchbug to detect and prevent fraudulent transactions and fraudulent use of personal data
- Information that is used to deliver a product, service or purchase made on Searchbug
- Information that Searchbug is legally required to store, such as information that falls under a court ordered legal hold
- Information that is used to debug, identify and repair errors that impair existing intended functionality.
Searchbug may not always delete all requested personal data, as permitted or required by applicable law.
You may exercise your right under CCPA to request deletion of your non-publicly available information.
If you would like to exercise that right, please make a Deletion request using our online form.
Requests made via email, postal mail or phone will be directed to submit the request via the Contact Us form.
CCPA requests may take up to 45 days.
How to submit Deletion request:
- Select "CCPA Request" as the Reason
- Enter "Record Deletion" as the Subject
- Provide your name, email and phone number
- Attach a Copy of your Driver's License (Required)
- Attach screenshots and highlight your record(s) to be removed (Optional)
PLEASE NOTE: in order to ensure the security of your personal data and prevent fraudulent requests, we require identity verification when making a request for specific data.
At a minimum, you will be required to submit a copy of your driver's license and verify your phone number and/or your email address.
Any authorized agents making request on your behalf need to provide similar information for verification.
Right of Access to Personal Data
You may request to receive details about how we collect, use, and share your personal data. Below are the categories of information Searchbug collects. Please review this list before making a specific request as it may provide the information you are interested in without a request submission.
Categories of Data We Collect and How it is Used
Searchbug Data: this is data we make available on our website for a number of purposes, including fraud prevention, family safety, spam call detection and contacting people outside your inner circle.
This data, most of which originates from public sources, namely government agencies, is sourced from credit and telecommunications providers.
- Name
- Address
- Property Records
- Age/Birthdate/Date of death
- Criminal and arrest records
- Relatives/associates linked by address or name
- Liens and judgements
- Evictions
- Bankruptcies
- Foreclosures
- Phone numbers
- Email Addresses
Secondary Data: this is data collected from users of our website to improve the site experience.
We do NOT sell this information. We share it only with providers of analytics and fraud prevention services, which are contractually prevented from selling, sharing or using the data for any purpose other than improving our website experience.
- IP Address
- Cookies
- Browser Version and Type
Customer Data: this is data provided by users purchasing products on our site. We do NOT sell this information. We share it only with payment processing and fraud prevention providers, which are contractually prevented from selling, sharing or using the data for any purpose other than fulfilling purchases and securing data.
- Name
- Email address
- Street Address
- Credit Card information
Specific Data Requests
You may request to receive the specific pieces of personal data that we have collected about you listed below.
- the categories of personal data that we have collected about you,
- the categories of personal data that we have disclosed for a business purpose,
- the categories of sources from which we collected the personal data,
- our purposes for collecting that personal data, and
- the categories of parties with whom we share your personal data.
How to submit Collected Personal Data request:
- Select "CCPA Request" as the Reason
- Enter "Collected Personal Data" as the Subject
- Provide your name, email and phone number
- Specify type of data you would like to receive (see above)
- Attach a Copy of your Driver's License
This request is only available for registered users, as we do not collect any personally identifiable information on website visitors without an account.
PLEASE NOTE: in order to ensure the security of your personal data and prevent fraudulent requests, we require identity verification when making a request for specific data.
At a minimum, you will be required to submit a copy of your driver's license and verify your phone number and/or your email address.
Any authorized agents making request on your behalf need to provide similar information for verification.
Right to Opt-Out of Sale
You may exercise your right under CCPA to direct us not to sell your information that is not publicly available.
If you would like to exercise that right, please make a Do Not Sell request using our online form.
Requests made via email, postal mail or phone will be directed to submit the request via the Contact Us. CCPA requests may take up to 45 days.
How to submit Do Not Sell request:
- Select "CCPA Request" as the Reason
- Enter "Do Not Sell" as the Subject
- Provide your name, email and phone number
- Attach a Copy of your Driver's License
- Pursuant to Gov. Code section 6208.1 -
Individuals with official court orders or legal documents may submit an Opt-Out request using the submit request button on this page and by following these instructions: Select "Reason - Opt-Out Request". Enter a valid SUBJECT that matches your legal documentation such as "Subject" "Domestic Violence Victim", "Sexual Assault' or 'Stalking". Be sure to upload the required official court or legal documentation.
- Pursuant to Gov. Code section 6254.21 -
Individuals with official court orders or legal documents may submit an Opt-Out request using the submit request button on this page and by following these instructions: Select "Reason - Opt-Out Request". Enter a valid SUBJECT that matches your legal documentation such as "Subject" "Domestic Violence Victim", "Sexual Assault' or 'Stalking". Be sure to upload the required official court or legal documentation. You may opt-out by uploading a photo of your government ID during the submission process.
This request is only available for registered users, as we do not collect any personally identifiable information on website visitors without an account.
PLEASE NOTE: in order to prevent fraudulent requests, we may collect personal data and other information such as your name, email, copy of your driver's license or transaction history in order to verify your identity. Any authorized agents making requests on your behalf need to provide similar information for verification.
Right to not be Discriminated Against for Exercising CCPA Rights
We do not discriminate against you for exercising any CCPA rights, such as the access and deletion rights described above.