How Property Management Software, Condeto, Enhanced Tenant Screening with Background Check API
Property management today isn’t just about handling maintenance or collecting rent—it’s about building trust and creating safe, dependable communities. Condeto understands this well.
With a modern, mobile-first platform, they’ve simplified property management for everyone, from managers to tenants. However, as they continued to grow, Condeto needed solutions that could adapt and scale to meet their needs. After dealing with rigid APIs and limited support from previous providers, they knew it was time to find a partner to provide the flexibility and support they needed.
That’s where Searchbug came in, offering an API that’s easy to integrate and a customer support team that goes the extra mile.
Who is Condeto?
Condeto redefines property management with a mobile platform that simplifies property oversight and tenant interactions. For property managers who value streamlined communication and efficient processes, Condeto’s tool provides a single platform to handle it.
However, their clients, property managers and landlords, need accurate and adaptable screening tools to make confident decisions about potential renters. Condeto needed an API provider that would give them flexible options and a support team to help them meet these demands.
The Problem
Before partnering with Searchbug, Condeto faced significant limitations with previous vendors. Stuck with inflexible API functionality, they often found it challenging to implement necessary features or customize reporting options.
Customer service was equally limited, making it hard to troubleshoot or adapt the platform based on feedback. This combination of issues left Condeto searching for a solution offering adaptable technology and dedicated support.
The Solution
Searchbug stood out as the ideal partner, offering exactly what Condeto needed: a flexible API and responsive customer support. By integrating Searchbug’s Background Check API, Condeto could now deliver tailored background reports for property management needs.
The flexibility of Searchbug’s API meant Condeto’s platform could adapt to each client’s preferences, providing property managers with the details they need—such as rental history and background insights—to make informed decisions. This flexibility made all the difference in delivering a valuable tool that property managers could rely on.
How Searchbug Helped Condeto
Searchbug’s API didn’t just meet Condeto’s requirements; it allowed them to go further. Thanks to its adaptability, Condeto can now offer customizable screening features that suit each client’s needs. Every background report now adds a layer of trust and transparency, helping landlords make confident choices.
Additionally, the improved reporting has become a significant value-add, distinguishing Condeto’s platform from other property management tools.
More importantly, one of the biggest highlights of Condeto’s experience with Searchbug has been the outstanding customer service. Condeto’s Co-founder and CEO, Eric Lecy, shared, “By far the best part of our Searchbug experience has been the customer service, especially from Justin Thomas. He has single-handedly been the key to a smooth and successful onboarding of the API. Justin is always available if we have any questions, comments, or concerns.”
Justin’s availability and commitment ensured that Condeto’s integration process was seamless, and they had ongoing support as their needs evolved. This level of service turned Searchbug from a vendor into a trusted partner, giving Condeto the confidence to continue expanding their platform’s capabilities.
How Background Check API Helps in Property Management
Searchbug’s Background Check API brings essential data to property management software, providing property managers with key insights on potential tenants. The reports help property managers vet applicants transparently, creating a safer and more secure rental environment.
In a sector where thorough tenant screening is necessary, Searchbug’s API has been a vital part of Condeto’s offering, delivering accurate, reliable data that helps clients avoid unnecessary risks.
Conclusion
Condeto’s partnership with Searchbug has been a game-changer. With a flexible API and top-notch support, Condeto now offers a screening process that’s both adaptable and reliable, meeting their clients’ needs with ease. Integrating Searchbug’s Background Check API has transformed Condeto’s tenant vetting capabilities, allowing them to offer a tailored solution that property managers can trust.
Are you tired of dealing with poor customer support and rigid solutions that don’t meet your needs? Try something better with Searchbug. Our Background Check API offers the flexibility you’ve been looking for, backed by a support team that’s there when you need it.
Register for a FREE API Test Account with Searchbug today and discover how our adaptable tools and responsive service can make a real difference in your tenant screening process. You can also view the API documentation for more details before registering your test account.
