Entries by Armie

10 Common TCPA Violations and Actionable Tips to Avoid Falling Into a Trap 

The Telephone Consumer Protection Act (TCPA), passed in 1991, was meant to stop unwanted robocalls, texts, and faxes from overwhelming consumers. Over 30 years later, it’s still one of the strictest rules businesses must follow when contacting customers. Yet many teams, even the well-meaning ones, still violate it. Actually, there are 10 common TCPA violations […]

Traditional & AI KYC Verification vs KYC APIs: Which is Better?   

Financial institutions today face growing expectations from regulators and customers to verify identities swiftly, accurately, and affordably. Meeting Know Your Customer (KYC) requirements isn’t just about compliance—it directly impacts customer satisfaction, trust-building, and fraud prevention. But how can your organization strike a balance between rigorous compliance checks and operational efficiency? What are your current ways […]

Reassigned Numbers Database (RND API): Everything You Need to Know  

Every telemarketer has faced this situation: you have consent and call a number expecting to reach a prospect, only to hear an annoyed voice telling you, “Wrong number.” You apologize and hang up, but the worry sets in. What if the number was reassigned? Could you now be at risk for violating the Telephone Consumer […]