Braintree Payment Processing
21 Selects Braintree for Payment Processing; Securely Migrates User Data is excited to announce a historic update to its payment processing system. In a strategic move to enhance and improve platform security and offer new and multiple payment options, the company has successfully selected and migrated its payment platform to Braintree — a trusted and innovative payment gateway.

Why Braintree?

Under the guidance of Chief Technology Officer Andre Polakoff, Searchbug embarked on transitioning payment processing to elevate the customer experience, ensure the utmost security of sensitive information, and provide more payment options. The migration commenced on June 24, wherein our team worked with Braintree to migrate the first group of user accounts successfully.

Braintree finalized migrating the remaining customer accounts via their encrypted network, ensuring a seamless transition for all customers on July 7, 2023, and the Searchbug team finished the migration over the weekend.

“We are excited to announce the migration of our payment processing system to Braintree,” said CTO Andre Polakoff. “This important update reflects our unwavering commitment to providing our valued customers with enhanced services, improved security measures, and a wider range of payment options. We are confident that these advancements will greatly benefit our customers and further solidify Searchbug as a trusted leader in the industry.”

How Does The Migration Affect Existing Customers?   

Customers can rest assured that no action was required on their part during this migration process . And there were no service interruptions. Braintree securely migrated credit card information, eliminating the need for customers to reenter their card details.

With the integration of Braintree, Searchbug customers can now enjoy several key benefits, including the ability to store multiple credit cards and alternative payment methods in their account profiles. Customers can conveniently select and modify a default payment method per their preferences.

Searchbug is also thrilled to announce that it will soon accept PayPal, Venmo, Google Pay, ACH payments, and possibly Apple Pay in the future, expanding the range of payment options available to customers. These additional choices increase customers’ flexibility, convenience, and security.

One of the key benefits of the Braintree payment system lies in its robust security features. When customers enter payment information, it completely bypasses Searchbug servers and is transmitted directly to Braintree. This process eliminates any risk of credit card data theft or compromise. Customer payment information is never stored in any Searchbug database as it has always been.

Searchbug’s dedicated customer support team is readily available to assist customers with any inquiries or further information regarding the payment system migration. They can be reached through the live chat feature on during business hours or by leaving a message after hours.

Searchbug extends its heartfelt gratitude to its valued customers for their continued support. The company remains steadfast in its commitment to delivering an enhanced, secure payment experience and maintaining the exceptional quality of services customers have come to expect.

The migration to Braintree represents a significant milestone in Searchbug’s journey toward excellence, and the company looks forward to better serving its customers.

About Searchbug is a trusted online platform that provides fast, reliable, and comprehensive search tools to help businesses and individuals access accurate contact information online, in bulk, or via APIs. Our mission is to connect you with the data you need, empowering you to make informed decisions.

For inquiries, contact:

Justin Thomas, DOO
Phone: 760-454-7301