Mortgage Subservicer Dovenmuehle Mortgage, Inc. Avoids TCPA Fines

Company: Dovenmuehle Mortgage, Inc

Industry: Financial Services

Background: Dovenmuehle Mortgage, Inc. provides private label mortgage subservicing for commercial banks, thrift institutions, credit unions, mortgage bankers, and state and other housing finance agencies …

The Problem: Due to the 2015 TCPA update Dovenmuehle was looking at potential violations and steep fines for dialing a cell phone number with an autodialer. Their original solution was to have company representatives dial rotary phones …

Enter Searchbug & Dovenmuehle Mortgage, Inc.
Mr. Geils further explains that one of the greatest benefits of working with Searchbug is how easy it is to use the Searchbug Identify Phone Type tool. “Having the ability to easily stay in compliance with TCPA rules is very important to us … ”

The Searchbug tools have been a huge time and money saver for us. The Identify Phone Type tool is very efficient and easy to use. Not to mention we’re not losing sleep worrying if our autodialers are mistakenly calling cell phones”.

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