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Please select the topic of your question to begin. You can also e-mail us to:
My question is about:
Possible answers:
  • You cannot add or modify a personal listing, but you can remove it from our database.
  • The remove Remove link is located in the upper-right corner of the Listing Details page. Removal is immediate, but it only affects SearchBug database.
  • If you found your listing through a combined (people/business) Reverse Phone or Address Search in the Research Tools, then you need to fill out this removal form.
  • For removal instructions from Public Records, please select "Public Records" in the box above.
Possible answers:
  • To add or modify your business listing you need to create a free account at Superpages.com.
  • "Report Incorrect Listings" link is located on top and the bottom of business search results.
Possible answers:
  • If you have an issue with sign-up, login or billing, please make sure to read Public Records FAQs. To contact Public Records Customer Service use this online form.
  • You cannot add or modify your listing in Public Records
  • You can request to block your records from being shown in many, but not all, of the public record search results. To request removal, you should write a letter providing your first name, middle initial, last name, aliases and A.K.A.'s, complete current address, complete former addresses and date of birth. This information will be kept confidential and is used to ensure complete suppression of your records. Please also enclose your email address or a self address stamped envelope and we will provide record of the records being suppressed. It is also very helpful to include a print out of the records that you wish to have suppressed.

    Send this letter to:
    Opt-Out/Peoplefinders.com
    1821 Q Street
    Sacramento, CA 95814

Possible answers:
  • Credit Card billing is managed by PayPal. You can view details of the charges, change your credit card or cancel your subscription through PayPal.
  • If you cannot login, try requesting your password to be sent to your e-mail from the Account page. The link appears after unsuccessful login.
  • We offer group and corporate discounts. Please send us a message indicating your company name and the number of users.
  • Your feedback on the membership is also appreciated.
Possible answers:
  • We have no ability to personally identify a sender of text messages. However, all activity on SearchBug is logged and can be traced for audit purposes and to prevent abuse. If you are a a victim of the abuse, please send us your phone number and time/date when you received the message and we will pull the IP address of the sender for you. You then can work with the ISP of the sender to pursue this matter further.
  • You can also block you number, so people cannot send you text messages from SearchBug anymore. The Block link in the Common Questions sections under the text submission form.
 
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