Posts

Why Small Businesses Face More TCPA Risk Than Larger Businesses
Feb
11

Why Small Businesses Face More TCPA Risk than Larger Businesses

Small businesses often don’t realize they face more TCPA risk until they get hit with a demand letter or lawsuit. The Telephone Consumer Protection Act (TCPA) is one of the most common sources of costly compliance violations in the United States. While the law applies to businesses of all sizes, small businesses often face greater […]

Thanksgiving Campaigns Gone Wrong Common TCPA Violations in Holiday Marketing
Nov
19

Thanksgiving Campaigns Gone Wrong: Common TCPA Violations in Holiday Marketing

As the holidays draw near, be especially cautious of common TCPA violations in holiday marketing. The holiday season is the busiest—and riskiest—time of year for marketing. As you rush to send “exclusive” Thanksgiving offers and early Black Friday deals, don’t forget that good intentions don’t exempt you from federal regulations. The Telephone Consumer Protection Act […]

Halloween Edition The Scariest TCPA Fines That Shut Businesses Down
Oct
28

Halloween Edition: The Scariest TCPA Fines That Shut Businesses Down

TCPA fines are scary. The Telephone Consumer Protection Act (TCPA) is a law that aims to protect consumers from unwanted calls. It achieves this by placing certain restrictions on businesses that use telephone outreach for marketing purposes. To hold businesses accountable, failure to comply with TCPA regulations results in hefty fines. Every Halloween, we trade […]

TCPA Rules Cell Phones vs. Landlines—Key Differences You Need to Know
Sep
08

TCPA Rules: Cell Phones vs. Landlines—Key Differences You Need to Know

Did you know that TCPA rules differ from cell phone to landline? Knowing what types of calls are legal to make can help you maximize your phone marketing success while also keeping you compliant and free from lawsuits. The Telephone Consumer Protection Act (TCPA) was designed to protect consumers from unwanted or intrusive calls. While […]

TCPA Checklist
Aug
12

Your TCPA Checklist: What to Do Before Calling or Texting Any Lead

If you reach out to leads via phone call or text message, you need a TCPA checklist. The Telephone Consumer Protection Act (TCPA) is one of the most important consumer protection laws affecting sales, marketing, and lead generation. It governs how businesses can contact individuals by phone, text message, or prerecorded voice message. Failing to […]

TCPA Compliance Isn’t Just for Call Centers TCPA Requirements Companies Often Miss
May
13

TCPA Compliance Isn’t Just for Call Centers: TCPA Requirements Companies Often Miss

The Telephone Consumer Protection Act (TCPA) is a U.S. law enacted in 1991 to protect consumers from unwanted and intrusive communications such as telemarketing calls, robocalls, and unsolicited texts. TCPA requirements place strict restrictions on how businesses and organizations can contact individuals using automated dialing systems, prerecorded voice messages, or mass text messaging.  TCPA requirements […]

How to Avoid TCPA Litigators and DNC Complainers in Telemarketing
Feb
17

How to Avoid TCPA Litigators and DNC Complainers in Telemarketing   

Telemarketing remains one of the most effective ways businesses connect with potential customers. However, it is also one of the most heavily regulated industries, and failing to comply with telemarketing laws can result in hefty fines, lawsuits, and damage to your company’s reputation. Many businesses believe that following standard compliance practices is enough to avoid […]