Posts

FCC proposed KYC rules for voice providers and what call centers should know about compliance requirements
Aug
10

FCC Proposed KYC Rules for Voice Providers: What Call Centers Should Know  

A coalition of 51 attorneys general has backed proposed FCC Know Your Customer rules that could require originating voice providers to collect and verify more information from high-volume callers. The rules are not final, but call centers, lead generators, and outsourced dialing operations should start reviewing their business records, documentation, and vendor alignment now.

Building a Safer Onboarding Flow KYC and AML Screening for New Customers in 2026
Dec
22

Building a Safer Onboarding Flow: KYC and AML Screening for New Customers in 2026

KYC and AML screening for new customers can help you build a safer onboarding flow in 2026. Customer onboarding has always been a balancing act. Move too fast, and you invite fraud. Add too much friction, and legitimate customers abandon the process. That tension isn’t going to disappear in the new year, but the tools […]

What is the Difference Between These Regulatory Compliance Processes
Dec
02

KYC, KYB, KYP: What is the Difference Between These Regulatory Compliance Processes?

Are you confused about KYC, KYB, KYP? Businesses and organizations must follow strict guidelines to protect sensitive information and ensure legal compliance. Identity verification has become central to this effort as industries work to prevent fraud, improve customer trust, and meet legal requirements. Processes like Know Your Customer (KYC), Know Your Business (KYB) and Know […]