Posts

Repeat TCPA filers and pre-call screening for small call centers
Aug
31

Why Repeat TCPA Filers Matter and How Small Call Centers Can Protect Themselves With Pre-Call Screening 

Repeat TCPA filers accounted for a significant share of cases in one recent litigation analysis. Learn how small call centers can use pre-call screening, DNC checks, complaint history, and TCPA litigation indicators to review phone numbers before dialing.

Call center agent wearing a headset working at a computer, representing Virginia's 10-year opt-out rule for outbound calling and texting compliance
Jul
06

Virginia’s 10-Year Opt-Out Rule for Outbound Calling and Texting   

Virginia’s Telephone Privacy Protection Act now requires businesses to honor consumer opt-out requests for at least 10 years. Learn what outbound calling and texting teams need to review before the next campaign.

Jun
01

TCPA Revoke-All Rule 2027 Update: What Outreach Teams Should Do Now 

The FCC pushed the TCPA revoke-all rule to January 31, 2027. That’s not a free pass; current opt-out rules still apply. Here’s what outreach teams should audit and fix before the deadline hits.

DNC, Quiet Hours, and Wrong-Party Risk A Better Pre-Call Checklist for Outbound Teams
Apr
27

DNC, Quiet Hours, and Wrong-Party Risk: A Better Pre-Call Checklist for Outbound Teams

When it’s done right, outbound calling still works. If you have had trouble in the past, it might be time for a better pre-call checklist. In today’s compliance-heavy environment, dialing without a disciplined process is inefficient as well as risky. From Do Not Call (DNC) regulations to quiet hour restrictions, and the often-overlooked issue of […]

TCPA Checklist
Aug
12

Your TCPA Checklist: What to Do Before Calling or Texting Any Lead

If you reach out to leads via phone call or text message, you need a TCPA checklist. The Telephone Consumer Protection Act (TCPA) is one of the most important consumer protection laws affecting sales, marketing, and lead generation. It governs how businesses can contact individuals by phone, text message, or prerecorded voice message. Failing to […]

Good News New & Improved Phone Validator APIs Now Include State DNC Check!
Jun
02

Good News: New & Improved Phone Validator APIs Now Include State DNC Check! 

Hello, Searchbug folks! We’ve got some exciting news to share with you. We know how important accurate, efficient and compliant communication is for your business, which is why we’re constantly improving our services. Today, we’re thrilled to announce a game-changing addition to our Phone Validation APIs: the long-awaited State DNC Check! What’s New?   Since inception, […]