If your business sells goods or services, you might have faced chargeback fees. Chargeback fees are a way to protect the consumer and make sure businesses operate with integrity. When customers are dissatisfied with goods or services, they can request their money back from either you or their bank or card company. If the customer […]
Articles, how-to guides, and other information on cleaning and obtaining customer data for your business in the Marketing and/or Information industry.
If you need to find someone’s email address and all you have is a name, there are a few free options you can try. If those don’t work, you may need to resort to paid options. We’ll list them for you here. Keep in mind, though, that the tools you need depend on the information […]
Customer Relationship Management (CRM) tools are wonderful. They optimize systems and help scale businesses. But when measuring CRM performance, it’s important to remember that at the end of the day, CRM is just a tool. You have to know how to use the tool in order to get the results you desire. If a carpenter […]
Voice over Internet Protocol (VoIP) numbers are becoming increasingly popular. Although common, you might find yourself asking What is a VoIP number? A VoIP number is a virtual phone number. VoIP calls take place through an internet connection rather than a phone line. You’ve more than likely used one yourself without knowing it. Businesses are […]
If your business relies on customer phone numbers, you want to make sure you only enter phone numbers that are active into your database. That way you don’t waste time and money reaching out to inactive numbers. Don’t be naive and think that your customers surely wouldn’t provide you with an invalid or disconnected phone […]
Conducting a United States Postal Service (USPS) valid address check protects your customer data. Accurate customer data ensures that your customers and leads receive your mailers and products. You benefit from accurate customer data as well by saving yourself time and money by avoiding undeliverable mail and chargebacks (we’ll go into detail on this later). […]
If you’re a business owner, you probably spend a lot of time collecting customer data. Customer data is important for marketing, communication, and improving the customer experience. But it only works if it’s accurate. That’s why it’s important to maintain CRM data integrity. Whether your business is online or brick and mortar, you know the […]