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iomega Sucks, American Express Rocks, get a Drobo!

I wrote a blog about backing up data and recommended the HP simple save which works great for individual work stations however I need something to replace my piece of crap Iomega Store Center which died after only 16 weeks and iomega told me too bad.

The Story:

I  purchased an iomega drive in March 2009. It came with a 12 month warranty, however I came to find out that anything purchased in June 2009 and after included a 36 month warranty. Oh, and they offer a free 36 month warranty on drives purchased before June 2009 but you had to know to register it with iomega within 90 days of purchase. No mention of that in the manual, you only see it when you go to iomega support. What a load of crap.

Simply stated iomega doesn’t stand behind their products. I’m pretty sure they spend a substantial amount on advertising and marketing to get customers so their customer acquisition cost would seem to warrant trying to keep customers happy so they return for new items and good service. But that didn’t happen in my case and based on the forums, it’s par for the course.

What really pushed me over the edge is that they wanted $50 for out of warranty help via phone or chat. Just to say my drive was dead, out of warranty, but we can sell you a new one. Well, they lost my business for life as well as the rest of my family and any friends or people who will listen.

Now I go out of my way to tell everyone to avoid iomega products.

Luckily, I purchased the iomega store center using my American Express card and had automatically received an extended warranty just by using my AMEX. I called AMEX to inquire if I was covered and within a week they had credited my original purchase price, less sales tax.

I don’t know about you, but I’m an AMEX customer for life and will now purchase all my electronics and almost everything else using my AMEX card.

After thorough research and a recommendation from a friend in the IT world I finally found my last network drive. The Drobo has great reviews from everyone who gets one and is well regarded in the IT world. Do yourself a favor and check out the Drobo. I shopped around and found the best deal on Amazon since shipping was free.

How to find a phone number from name, city and state.

How to find a phone number from name, city and state.

This is a very common question and thought I would review and explain here. The question comes in many forms but one of the most common types of requests is:

QUESTION: If I provide you with someone’s name, city and state can you get me a valid phone number? Most of the other sites I’ve tried provide old numbers and what is the cost?

ANSWER:
The simple answer is, yes, our investigators can do this for you. However, let me explain.

One of the reasons other sites provide old numbers is because people move and change phone numbers and most other find phone number services use flat file databases or old phone books and cross reference additional information found and make best guesses based on computer algorithms. Those are only as good as the database or people programming the algorithms.

If you are looking for a valid land line phone number that is attached to a physical address but don’t have the address, and all you have is the name, city and state you can do a find address and phone number search.This is a professional search performed by a human private investigator so you get a real address and phone number.

Now keep in mind that not everyone has a land line phone these days and many people only use cell phones. So the above search may only produce an address. Also, if the person you are looking for has a common name and you only have city and state it may not be successful.

If you wish to locate someone’s cell phone number please review our cell phone number lookup search (note that this search requires a previous or recent address). So if you don’t have any address you may want to do some research yourself and locate an address first.

You have several options to try and locate an address:
We have a few self service people search tools which you can review.

  1. Individual and Free People Finder Tools
  2. Unlimited People Search Access
  3. Free People Search by name and state

 

ABOUT THE AUTHOR: Noah Wieder is CEO of SearchBug, Inc. and the founder of Best People Search. SearchBug.com offers a Free People Finder and Company Search as well as Data Scrubbing Services. Bestpeoplesearch.com is a private investigator portal and Information Retrieval Services web site where investigators offer searches to businesses and individuals with specific search needs.

The Haircut

One day a florist went to a barber for a haircut. After the cut, he asked about his bill, and the barber replied, “I cannot accept money from you, I’m doing community service this week.” The florist was pleased and left the shop. When the barber went to open his shop the next morning, there was a “thank you” card and a dozen roses waiting for him at his door.

Later, a police man comes in for a haircut, and when he tried to pay his bill, the barber again replied, “I cannot accept money from you, I’m doing community service this week.” The cop was happy and left the shop. The next morning when the barber went to open up, there was a “thank you” card and a dozen donuts waiting for him at his door.

Then a Congressman came in for a haircut, and when he went to pay his bill, the barber again replied, “I cannot accept money from you, I’m doing community service this week.” The Congressman was very happy and left the shop. 

The next morning, when the barber went to open up, there were a dozen Congressmen lined up waiting for a free haircut. And that, my friend, illustrates the fundamental difference between the citizens of our country and the politicians who run it.

ABOUT THE AUTHOR: Noah Wieder is CEO of SearchBug, Inc. and the founder of Best People Search. SearchBug.com offers a Free People Finder and Company Search as well as Data Scrubbing Services. Bestpeoplesearch.com is a private investigator portal and Information Retrieval Services web site where investigators offer searches to businesses and individuals with specific search needs.

Are you a good consumer or a consumer from hell?

Are you a good consumer or a consumer from hell?

If you’ve ever been in customer service or owned a business you’d know what this is all about. We’ve all had our fair share of customers from hell, but have you ever been considered a customer from hell yourself?

The article weed out your customers from hell explains the four types of hellish customers.

 

 

 

  • The Bully
    You know the type. They are nasty, impossible to please, and they typically abuse your most important asset: your employees.
  • The Tightwad
    Times are tough for everyone, but a tightwad cares only about his own bottom line. He’ll beat you up on price until you’re working for pennies and then he’ll string you out for more than 120 days on invoices.
  • The Chicken Little
    This customer wants you to think the sky is falling every time she needs something.
  • The Status Quo Joe
    Depending on your business; if your client doesn’t want to change anything, test new strategies, or fully utilize your capabilities and you end up in a supporting role, it may be time to cut ties.
ABOUT THE AUTHOR: Noah Wieder is CEO of SearchBug, Inc. and the founder of Best People Search. SearchBug.com offers a Free People Finder and Company Search as well as Data Scrubbing Services. Bestpeoplesearch.com is a private investigator portal and Information Retrieval Services web site where investigators offer searches to businesses and individuals with specific search needs.