Strong Customer Authentication, or SCA, is a requirement for businesses operating under PSD2 in Europe made effective in 2019. But strong customer authentication is a good business strategy for banks and businesses everywhere. Most have already recognized the importance of strong customer authentication in preventing fraud costs. Fraud puts customers at risk. Consequently, it costs […]
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If your business sells goods or services, you might have faced chargeback fees. Chargeback fees are a way to protect the consumer and make sure businesses operate with integrity. When customers are dissatisfied with goods or services, they can request their money back from either you or their bank or card company. If the customer […]
Searching “best reverse address lookup” online results in a number of different websites and tools all claiming to have what you’re looking for. But the truth is that not all reverse address lookups are the same. Some are free, some are paid. Some require subscriptions or memberships. Others offer access to databases that aren’t regularly […]
If you need to find someone’s email address and all you have is a name, there are a few free options you can try. If those don’t work, you may need to resort to paid options. We’ll list them for you here. Keep in mind, though, that the tools you need depend on the information […]
Customer Relationship Management (CRM) tools are wonderful. They optimize systems and help scale businesses. But when measuring CRM performance, it’s important to remember that at the end of the day, CRM is just a tool. You have to know how to use the tool in order to get the results you desire. If a carpenter […]
Voice over Internet Protocol (VoIP) numbers are becoming increasingly popular. Although common, you might find yourself asking What is a VoIP number? A VoIP number is a virtual phone number. VoIP calls take place through an internet connection rather than a phone line. You’ve more than likely used one yourself without knowing it. Businesses are […]
If your business relies on customer phone numbers, you want to make sure you only enter phone numbers that are active into your database. That way you don’t waste time and money reaching out to inactive numbers. Don’t be naive and think that your customers surely wouldn’t provide you with an invalid or disconnected phone […]