Debt collection agencies face growing pressure from regulators and consumers. More lawsuits are being filed, and many of them involve collection calls that were meant to be part of a regular workflow. Companies that believe they already have a solid process often find small gaps that trigger massive class actions. These cases are expensive, stressful, […]
For many years, compliance teams repeated the same guidance. There were 13 states with their own Do-Not-Call rules that were stricter than the federal Telephone Consumer Protection Act. That is no longer accurate. With just two months left in 2025, Texas has now joined this group. The list of state DNC lists has grown to […]
October is Cybersecurity Awareness Month, and if your business handles customer data, it’s the moment to take a step back and check your guardrails. When you look at the numbers, you’ll see just how much is at stake—and how much you can do to protect what matters. Why This Matters To Your Business Your customers […]
Receiving a call from an unknown number can be frustrating and a waste of your time. We all wonder if it’s a friend or family with a new number, a neighbor, business referral, a missed or upcoming delivery or appointment reminder, or just another telemarketer or spam call. A reverse phone lookup can quickly provide the answer […]
Repossession companies rely on speed and precision. When a borrower stops paying and avoids communication, the responsibility falls on you to locate them and recover the asset. Without accurate data, your agents risk chasing the wrong address, calling disconnected numbers, or spending hours on leads that go nowhere. Each wasted step adds cost, time, and […]
If you manage contacts in Zoho CRM, you know how important accurate phone numbers are. Calling disconnected numbers or reaching out to someone on a Do-Not-Call list can waste time and even create problems. That is why we built something new for you. Our Phone Number Validation App is now available on Zoho Marketplace. It […]
Telemarketing teams already know the Federal Trade Commission’s National Do Not Call (DNC) Registry is the first box to check before calling. Scrubbing against the DNC list reduces the risk of lawsuits and protects brand reputation. But what happens when a phone number gets reassigned? A reassigned number is a phone number that no longer […]
